Transaction Monitoring and Compliance with AML Standards
EX7.io is committed to ensuring the security of all users and adheres to international standards to guarantee the reliability of operations. As part of these standards, we may monitor incoming funds and, if necessary, request additional information regarding the origin of a payment. These measures are aimed at protecting our clients and preventing potential risks.
In rare cases, if a transaction requires additional verification (for example, upon request from regulatory authorities or partner platforms), the service may temporarily suspend the operation until the verification is completed. In such situations, we are ready to provide the necessary support and furnish all requested information in accordance with applicable regulations.
We guarantee that our clients receive only clean funds that will not cause any issues in their further use. If necessary, we can provide additional supporting documents.
The exchange service does not require full KYC verification (identity verification), so in exceptional cases, AML services may mark our transactions as P2P Exchange High Risk or Risky Exchange, which may correspond to a risk level of up to 50%.
KYC (Know Your Customer)
In accordance with international standards, EX7.io may request user identification data to ensure secure and transparent financial transactions.
To verify identity, the administration may request:
- A photograph (“selfie”) with an identity document.
- A scanned copy or photo of the front and back of an official document (passport, driver’s license, or other identification document).
- Proof of residence, issued within the last 3 months (for example, a utility bill or bank statement indicating the full name, address, and date of issue).
- A photo or scanned copy of a bank card (while allowing the concealment of all data except for the last 4 digits of the card number, and the CVV code may be hidden).
These data are requested only when necessary and are processed in compliance with all confidentiality standards.
The administration of EX7.io reserves the right to request updated documents in case of changes in user data or if unusual activity is detected. We make every effort to ensure that the verification process is as fast and convenient as possible for our clients, guaranteeing the security of transactions and data protection.
